Terms & Condition

 Terms of Use

OM Healthcare Enterprises Limited ISO(9001:2015)Certified Company, website located https://www.omhealthcare.org is a copyrighted work belonging to OM healthcare Enterprises Limited. Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms. These Terms of Use described the legally binding terms and conditions that oversee your use of the Site. OM Healthcare Enterprises Limited verticals websites are www.omhealthcare.net.www.ompharmacy.com,www.omvisionplus.com

At Om Healthcare Enterprises Ltd, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including Om VisionPlus, Om Healthcare Centre, and Om Pharmacy.

1. General Information

OM Visionplus is operated by OM Healthcare Enterprises Limited. We offer optical products and services, including prescription glasses, sunglasses, contact lenses, and related accessories.

2. Product Availability

We make every effort to ensure that product information on our website is accurate. However, we cannot guarantee that products will always be available. We reserve the right to discontinue or change product offerings without prior notice.

3. Orders and Payments

By placing an Offline order through our Store, you agree to purchase the items selected. Upon receipt of your order, we will process payment and begin shipping. If there is an issue with processing your payment, we will Received your payment through cash as per Order Received policy.

• Payment Methods: We accept payments through credit and debit cards,  and other secure payment methods.
• Order Confirmation: Once your order is placed, you will receive amessage confirming the details of your purchase.

4. Shipping and Delivery*

We strive to fulfill and deliver orders as quickly as possible. Shipping times may vary depending on the delivery location and product availability.

• Delivery Time: Delivery times are estimates and may vary. We are not responsible for any delays caused by the carrier or other factors outside our control.
• Shipping Charges: Shipping fees may apply based on your location* and the products ordered.

5. Returns and Refunds*

We offer a return and refund policy to ensure customer satisfaction. If you are not satisfied with your purchase, please refer to our Store.

• Warranty: Certain products come with a manufacturer's warranty. Please check product details for specific warranty information.

6. Product Warranties*

Each product purchased from OM Visionplus may come with a manufacturer's warranty, which covers certain defects or issues under normal use. The warranty period and coverage  

At OM Pharmacy, we understand the importance of protecting your personal information. We take privacy seriously and are committed to safeguarding your personal and health-related data. Please read the following policy.

• Prescription Fulfillment and Medication Safety: To process and fulfill your orders accurately and safely, ensuring that prescriptions are dispensed correctly.
• Customer Service: To respond to inquiries, provide recommendations, and offer support related to products or services.
• Health and Wellness Communications: To send relevant health information, medication reminders, and updates about promotions or pharmacy services (only if you opt-in).
• Marketing and Promotions: To send you offers and updates on our products and services (you can opt-out of marketing communications at any time).

1. General Terms

• Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to access and use OM Pharmacy’s services.
• Acceptance of Terms: By using our services, including browsing our website or making purchases, you agree to comply with these Terms & Conditions.

2. Prescription Services

• Prescription Requirement: Prescription medications can only be dispensed with a valid prescription from a licensed healthcare provider.

3. Products and Discount

• Product Availability: We make every effort to ensure that the information about our products is accurate. However, product availability is subject to change, and we cannot guarantee that all products will always be in stock.
• Offers and Discounts: Special offers and discounts are subject to availability and may have specific terms and conditions. We reserve the right to modify or withdraw offers at any time.

4. Order Processing and Payment

• Order Confirmation: After placing an order, you will receive an order confirmation. If there is an issue with your order, we will notify you by phone.
• Payment Methods: We accept various payment methods, including credit and debit cards, cash (for in-store purchases), and other secure payment options.

5. Shipping and Delivery (For Online Orders through Whatsup)

• Shipping Times: Delivery times are estimates and may vary depending on the delivery location and availability of products.
• Shipping Charges: Shipping fees may apply based on your location. Free shipping may be available for minimum purchase amounts*.

6. Returns and Refunds

• Return Policy: We offer returns or exchanges for unopened, unused products within a specified time frame. Prescription medications may not be returned unless defective or prohibited by local regulations.
• Refund Process: Refunds will be processed to the original payment method and may take several business days all refund amount will be credit in your accounts.

At OM Healthcare Centre, we take your privacy seriously and are committed to protecting your personal and health-related information. We collect personal and health information to provide you with the best healthcare services, including OPD consultations, diagnostic services (ultrasound, ECG, echo, pathology), and follow-up care. 

• Healthcare Services: To provide medical consultations, diagnostics (ultrasound, ECG, echo, pathology), and treatment plans.
• Appointment Scheduling: To book and manage your appointments at OM Healthcare Centre.
• Patient Support and Communication: To contact you regarding appointment reminders, test results, follow-up care, and other healthcare-related matters.
• Billing and Payments: To process payments for services rendered .

1.General Terms

• Eligibility: You must be at least 18 years old or have the consent of a parent or legal guardian to access and use our services.

2. Services Provided

• OPD Consultations: General medical consultations and follow-up visits with healthcare providers.
• Diagnostic Services: 
  • Ultrasound: Diagnostic imaging services.
  • ECG (Electrocardiogram): Cardiac health monitoring.
  • Echo (Echocardiography): Heart ultrasound.
  • Pathology: Laboratory tests for a variety of health conditions.

These services are provided based on your medical needs and the availability of equipment and medical professionals.

3. Appointment Scheduling and Cancellations

• Booking an Appointment: You may book an appointment via phone, or in person at OM Healthcare Centre. It is recommended to book in advance for diagnostic services (ultrasound, ECG, echo, pathology).
• Appointment Confirmation: Once an appointment is booked, you will receive a confirmation via SMS, or phone call.
• Cancellation and Rescheduling: If you need to cancel or reschedule an appointment, please inform us at least 2 hours in advance. 

4. Payment Terms

·         Pricing and Fees: The cost of services will be communicated at the time of booking or upon request. Prices for services, including OPD consultations and diagnostic tests, may vary depending on the type and complexity of the services provided.

·         Payment Methods: We accept various payment methods, including cash, credit/debit cards, and digital payment options. All payments are due at the time of service.

5. Medical Services

• Consultations: The services provided during OPD consultations are based on the medical advice and professional judgment of the healthcare provider. You are responsible for following all medical advice, prescribed treatments, and attending follow-up appointments as advised.
• Diagnostic Tests: Diagnostic tests (ultrasound, ECG, echo, pathology) will be conducted by trained professionals. Test results will be provided to you, and, if necessary, further medical advice or referrals may be given based on the results.

6. Data Privacy and Confidentiality

• Confidentiality: OM Healthcare Centre respects your privacy and ensures that all personal and health information provided to us is kept confidential in accordance with applicable laws and regulations.
• Sharing of Data: Your data may be shared with healthcare providers, laboratories, involved in your treatment or required by law. All data sharing will be in compliance with relevant privacy laws.

7. Limitation of Liability

• Quality of Care: While OM Healthcare Centre strives to provide high-quality medical services, we cannot guarantee specific results or outcomes from consultations, diagnostic tests, or treatments. You acknowledge that results can vary based on individual health conditions.
• Force Majeure: OM Healthcare Centre is not liable for any delay or failure to perform services due to unforeseen circumstances such as natural disasters, public health emergencies, or other events beyond our control. 

Subject to these Terms. 

OM Healthcare Enterprises Limited  grants you a non-transferable, non-exclusive, revocable, limited license to access the Site solely for your own personal, non-commercial use. You should be at least 18 years of age to access the site, if you disagree with all of the provision of these terms, Do Not log into and/or use the site

Customer Data Security.

We are Be carefully our customer data safe secure with in OM Healthcare Enterprises. Not disclose to others, data protection regulations like GDPR.  

Disclaimer

https://www.omhealthcare.org is provided on an "as-is" and "as available" basis, and company and our Customers expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. We and our suppliers make not guarantee that the site will meet your requirements, will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate, reliable, free o f viruses or other harmful code, complete, legal, or safe. If applicable law requires any warranties with respect to the product, all such warranties are limited in duration warranty covered by suppliers.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Access to the Site, OM Healthcare Enterprises Limited is not responsible for the content of sites unrelated to https://www.omhealthcare.org/ that are linked or content displayed on this site. The presence of links to other sites does not indicate https://www.omhealthcare.org/  endorsement of full Website content (due to the changing nature of the network) or their employees. 

Third-Party Links & Ads; Other Users

Third-Party Links & Ads. https://www.omhealthcare.org/ may contain links to third-party websites and services, and/or display advertisements for third-parties. Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads. Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. 

Copyright Policy.

OM Healthcare Enterprises Limited  respects the intellectual property of others and asks that users of our Site do the same. In connection with our Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination of users of our online Site who are repeated infringers of intellectual property rights, including copyrights. If you believe that one of our users is, through the use of our Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed 

General

These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Site. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Any changes to these Terms will be effective upon the earliest of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our Site. These changes will be effective immediately for new users of our Site. Continued use of our Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. Dispute Resolution. Please read this Arbitration Agreement carefully. It is part of your contract with organization and affects your rights. It contains procedures for mandatory binding arbitration and a class action. 

Confidentiality. 

All aspects of the arbitration proceeding shall be strictly confidential. The parties agree to maintain confidentiality unless otherwise required by law. This paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.

Severability. If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect. 

Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with Company.

Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with Company.under  the Khurda, Judiciary  

Electronic Communications. The communications between you and Company use electronic means, whether you use the Site or send us emails, or whether Company posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal obligation that such communications would satisfy if it were be in a hard copy writing.